Shipping and exchanges


SHIPPING TIMES

  • PRODUCTS IN STOCK: You will receive your order in 3-7 days.

→ Shipping time will depend on the destination area (1-7 days*). 

  • PRE-ORDER PRODUCTS :You will receive your order in 20-25 days*.
Each part is manufactured on demand once the order has been placed. Each step requires time and care in order to guarantee resistant, durable and quality pieces. Handmade by expert craftsmen in Spain.
Our craftsmen need 15 days to manufacture your order.
→ Shipping time will depend on the destination area (1-7 days*). 
 
SHIPPING COSTS *Working days
FREE SHIPPING conditions in Spain for orders over 100€:
  • Free shipping on all products in our online shop.
  • Minimum purchase of 100,00 €.
  • For Spain (except shipping to the Canary Islands)
  • Applies to shipping rates below 15,00 €.

FREE SHIPPING conditions in Europe for orders over 150€:
  • Free shipping on all products in our online shop.
  • Minimum purchase of 150,00 €.
  • For 26 EU countries (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden).
  • Applies to shipping rates below €21.00


EUROPE
Spain - Peninsula (1-4 days *) : 6,50€.
Spain - Balearic Islands (5-7 days *) : 7,50€.
Spain - Canary Islands (5-7 days *) : 48,00€.
Germany (2-7 days *) : 12,50€.
Austria (2-7 days *) : 12,50€.
Belgium (2-7 days *) : 12,50€
Bulgaria (2-7 days *) : 21,50€.
Cyprus (2-7 days *) : 20,50€.
Croatia (2-7 days *) : 21,50€
Denmark (2-7 days *) : 12,50 €
Slovakia (2-7 days *) : 20,50€.
Slovenia (2-7 days *) : 20,50€.
Estonia (2-7 days *) : 20,50€.
Finland (4-10 days *) : 12,50€.
France (2-7 days *) : 12,50€.
Greece (2-7 days *) : 20,50€.
Ireland (2-7 days *) : 12,50€ : 12,50€ Italy (2-7 days *) : 12,50€.
Italy (2-7 days *) : 12,50€.
Latvia (2-7 days *) : 20,50€.
Lithuania (2-7 days *) : 20,50€.
Luxembourg (2-7 days *) : 12,50€.
Malta (2-7 days *) : 20,50€.
Monaco (2-7 days *) : 20,50€.
Netherlands (2-7 days *) : 12,50€
Poland (2-7 days *) : 20,50€.
Portugal (2-7 days *) : 7,00€ : 7,00€
Portugal - Azores and Madeira (2-7 days *) : 31,00€
United Kingdom (2-7 days *) : 11,50€.
United Kingdom - Northern Ireland (2-7 days *) : 22,50€.
Czech Republic (2-7 days *) : 20,50€.
Romania (2-7 days *) : 21,50€.
San Marino (2-7 days *) : 40,00€.
Sweden (2-7 days *) : 22,50€.
Switzerland (2-7 days *) : 29,50€.
AMERICA
Canada (5-7 days *) : 21,50€ 
Costa Rica (2-7 days *) : 29,50€ 
United States (2-7 days *) : 34,00€ 
Mexico (7-15 days *) : 32,00€ 

ASIA
Saudi Arabia (5-7 days *) : 41,00€ 
Brunei (2-7 days *) : 41,00€
Qatar (2-7 days *) : 41,00€
China (2-7 days *) : 47,00€
South Korea (5-7 days *) : 30,50€.
United Arab Emirates (2-7 days *) : 41,00€  
Japan (2-7 days *) : 39,00 €
Japan (2-7 days *) : 40,50€.
Kuwait (2-7 days *) : 41,00€
Oman (2-7 days *) : 21,50€
Singapore (2-7 days *) : 40,50€

For dates of high demand, such as Christmas, we recommend ordering in advance. We respect the natural manufacturing times with our craftsmen. In case of a special case you can contact support@indomito.studio, we will try to help you as much as possible.
GENERAL SHIPPING AND COURIER CONDITIONS: 
In case you want to make a change in the delivery address once the order has been placed, it is essential to notify us of such change along with the new address by email as soon as possible. Once the package has been dispatched, it will not be possible to make any change of address.
Any change of address once the order has been dispatched, or any request for delivery to a different address will be subject to a surcharge equivalent to the cost of the shipment.
We will not be able to ship to PO Boxes.
We will send you an email with the tracking number of the order once it has been shipped. You will be able to check the status of the shipment on the corresponding courier's website.
To avoid incidents with the delivery, please make sure that the address indicated when placing the order is correct, complete (street number, floor, local, zip code, etc.) and where there will be a person in charge to pick up the order. Do not forget to provide us with a contact number.

CUSTOMS CHARGES AND TAXES

Shipments to countries outside the European Union may be subject to taxes and customs charges. In all cases, these costs will be paid by the buyer and will be settled at the customs of the country concerned. The Indomitable team is committed to complete and provide all the necessary documentation and processing requested by customs.