COLLAR FOR DOG

SHIPPING

MANUFACTURE ON DEMAND:

Each piece is manufactured once the order has been placed. Each step requires time and care in order to guarantee resistant, durable and quality pieces. Handcrafted in Spain.

You will receive your order in 2-3 weeks

→ The manufacturing time is 10-15 working days.

→ The shipping time will depend on the destination area (shipping rates and times below).

SHIPPING RATES  *Working Days

FREE SHIPPING from 5/12/22 to 19/12/22 for purchases over 90€ in Spain (Balearic Islands) and Spain (Peninsula)

EUROPE

Spain - Mainland (1-4 days *) : 6,50€.

Spain - Balearic Islands (5-7 days *) : 7,50€.

Spain - Canary Islands (5-7 days *) : 48,00€.

Germany (2-7 days *) : 12,50€.

Austria (2-7 days *) : 12,50€.

Belgium (2-7 days *) : 12,50€ 12,50€

Bulgaria (2-7 days *) : 21,50€.

Cyprus (2-7 days *) : 20,50€.

Croatia (2-7 days *) : 21,50€ : 21,50€.

Denmark (2-7 days *) : 12,50 € 12,50

Slovakia (2-7 days *) : 20,50€.

Slovenia (2-7 days *) : 20,50€.

Estonia (2-7 days *) : 20,50€.

Finland (4-10 days *) : 12,50€.

France (2-7 days *) : 12,50€.

Greece (2-7 days *) : 20,50€.

Ireland (2-7 days *) : 12,50€ : 12,50€

Italy (2-7 days *) : 12,50€.

Latvia (2-7 days *) : 20,50€.

Lithuania (2-7 days *) : 20,50€.

Luxembourg (2-7 days *) : 12,50€.

Malta (2-7 days *) : 20,50€.

Monaco (2-7 days *) : 20,50€.

Netherlands (2-7 days *) : 12,50€ : 12,50€.

Poland (2-7 days *) : 20,50€.

Portugal (2-7 days *) : 7,00€ : 7,00€

Portugal - Azores and Madeira (2-7 days *) : 7,50

Portugal - Azores and Madeira (2-7 days *) : 31,00€

United Kingdom (2-7 days *) : 11,50€.

United Kingdom - Northern Ireland (2-7 days *) : 22,50€.

Czech Republic (2-7 days *) : 20,50€.

Romania (2-7 days *) : 21,50€.

San Marino (2-7 days *) : 40,00€.

Sweden (2-7 days *) : 22,50€.

Switzerland (2-7 days *) : 29,50€.

AMERICA

Argentina (2-7 days *) : 29,50€

Bahamas (2-7 days *) : 29,50€

Barbados (2-7 days *) : 29,50€

Canada (5-7 days *) : 27,00€

Chile (2-7 days *) : 29,50€

Colombia (2-7 days *) : 29,50€

Costa Rica (2-7 days *) : 29,50€

United States (2-7 days *) : 34,00€

Mexico (7-15 days *) : 32,00€

Dominican Republic (2-7 days *) : 29,50€.

Uruguay (2-7 days *) : 29,50€ : 29,50€.

ASIA

Saudi Arabia (5-7 days *) : 41,00€

Brunei (2-7 days *) 41,00€

Cataract (2-7 days *) 41,00

Qatar (2-7 days *) : 41,00€

China (2-7 days *) : 47,00€

South Korea (5-7 days *) : 30,50€

United Arab Emirates (2-7 days *) : 41,00€

Japan (2-7 days *) : 41,00

Japan (2-7 days *) : 40,50€.

Kuwait (2-7 days *) : 41,00€

Oman (2-7 days *) : 21,50€

Singapore (2-7 days *) : 40,50€.

For dates of high demand, such as Christmas, we recommend ordering in advance. We respect the natural manufacturing times with our craftsmen. In case of a special case you can contact support@indomito.studio, we will try to help you as much as possible.

GENERAL SHIPPING AND COURIER CONDITIONS:

In case you want to make a change in the delivery address once the order has been placed, it is essential to notify us of such change along with the new address by email as soon as possible. Once the package has been dispatched, it will not be possible to make any change of address.

Any change of address once the order has been dispatched, or any request for delivery to a different address will be subject to a surcharge equivalent to the cost of the shipment.

We will not be able to ship to PO Boxes.

We will send you an email with the tracking number of the order once it has been shipped. You will be able to check the status of the shipment on the corresponding courier's website.

To avoid incidents with the delivery, please make sure that the address indicated when placing the order is correct, complete (street number, floor, local, zip code, etc.) and where there will be a responsible person to pick up the order. Do not forget to provide us with a contact number.

CUSTOMS CHARGES AND TAXES

Shipments to countries outside the European Union may be subject to taxes and customs charges. In all cases, these costs will be paid by the buyer and will be settled at the customs of the country concerned. The Indómito team is committed to complete and provide all the necessary documentation and procedures requested by customs.

GENERAL RECOMMENDATIONS

With use, leather parts may change slightly in colour. Exposure to sunlight will accelerate this process. It is advisable to avoid direct sunlight as much as possible.

Store your piece in a drawer in a cool, dry environment.

Avoid contact with water as far as possible. This piece can withstand rain but is not intended to be submerged in water. Moisture can damage and alter the colour of the hardware and leather of the piece.

Avoid contact with any chemicals, perfumes, oils, leather cleaners or metal cleaners. These can damage the colour of your piece.

CLEANING

→ Removing muddy residues:

→ If the piece gets wet:

1. Remove excess moisture with a dry cloth gently without pressing or rubbing hard.

2. Let the stretched piece dry at room temperature.